You’ve built a successful business doing what you do best, delivering results for your clients, growing your reputation, and probably spinning a fair few plates along the way.
But as your business grows, it’s natural to start feeling stretched. The day-to-day starts to feel heavier, your time becomes increasingly limited, and the space you once had to plan or lead begins to shrink. You start to notice:
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The admin piling up
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Your systems are disjointed
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You’ve no space left to focus on growth
That’s where the right kind of support becomes essential.
At Jigsaw Virtual Assistance, we provide experienced Virtual Assistants (VAs) and Online Business Managers (OBMs) to help you operate more efficiently — and give you back the time and headspace to lead your business forward. But how do you know which one is right for you? Let’s break it down.
What Does a Virtual Assistant (VA) Do?
A Virtual Assistant helps with the day-to-day admin and task management that keeps your business running.
Think of them as your right hand, taking on time-consuming, repetitive, or easily delegated tasks so you can stay focused on your clients and growth.
Typical support includes:
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Inbox and calendar management
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Formatting proposals and documents
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Client onboarding and admin
- Booking travel, meetings and appointments
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Setting up systems and processes
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Following up with leads and clients
A Virtual Assistant helps with the day-to-day admin and task management that keeps your business running.
What Does an Online Business Manager (OBM) Do?
An Online Business Manager provides strategic and operational support. They’re there to create structure, manage systems and oversee delivery — especially if your business is growing or you’re working with a team.
Typical support includes:
- Mapping and improving systems
- Team oversight and task delegation
- Launch coordination
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Workflow management
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SOP (Standard Operating Procedure) creation
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Capacity and planning support
While a VA focuses on the doing, an OBM focuses on the managing. They bring leadership-level support to the back end of your business, helping it run smoothly without your constant input.
Which One Do You Need?
Here’s a quick guide to help you decide what kind of support would best suit your current stage of business:
Some of our clients begin with a VA and transition into OBM support as they grow. Others work with both — a VA handling the day-to-day, and an OBM overseeing the bigger picture.
Support That Grows With You
At JVA, we meet you where you are. Whether you need foundational support from a trusted VA, or a more strategic partnership with an OBM, we’ll help you build a support system that allows your business to run more efficiently, and gives you the space to lead it with clarity.
Ready to find the right support?
Take our free quiz:
What Stage of Business Are You In – and Who Should Be Supporting You?
Discover whether you need a VA, an OBM — or both — and get tailored guidance based on your results.
Or, if you’re ready to talk, book a free 30-minute consultation to explore how we can support your next phase of growth.