About us

With over 25 years of experience in PA, administration, and business operations, we provide the structure and support that keeps businesses running smoothly. We don’t just manage tasks, we integrate into your business, offering the reliable, professional support you need to stay organised, efficient, and focused on growth.

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Jigsaw Virtual Assistance was founded by Kelly with a clear purpose: to help business owners step out of daily operations and into strategic growth.

We work with established consultants and business owners who are at a tipping point, demand is rising, but the weight of admin and operations is slowing them down. We also support newly independent professionals who need the right systems, processes, and operational foundation to set their business up for success.

Our team brings over 25 years of experience in executive support, business operations, and PA services. We’ve worked across industries, supporting professionals in organisational performance, safeguarding, health and wellness sectors where expertise and impact go hand in hand.

What sets us apart is our integrated approach. We don’t just take on tasks, we embed ourselves in your business, learning its rhythm, challenges, and goals. We offer more than admin support; we provide the structure, efficiency, and strategic coordination that allow you to focus on what you do best.

We believe in partnership, not just delegation. Whether you need streamlined operations, a trusted point of contact for your clients, or a structured approach to business growth, we’re here to help.

Let’s build something great together.

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What our clients say about us

Katherine Elizabeth Bespoke Parenting Solutions

Kelly has helped me organise and streamline my business more than I thought possible!

It takes a lot of stress off my shoulders knowing that she takes care of admin and the back office organisation, as well as keeping up with client emails and staying on top of my busy diary!

I trust her completely to take charge of any and all admin so I can focus on building my business and catering to my clients.

I highly recommend Kelly to anyone who needs somebody on their team when growing their small business.

Safeguarding Today Ltd

Bringing Jigsaw Virtual Assistance into my business has been genuinely transformational. As a solo business owner, I was overwhelmed trying to manage everything myself, from admin and marketing to day-to-day operations.

What began as PA support quickly evolved. Kelly and her team did not just slot in; they understood what I needed before I even realised it myself. Over time, they have helped streamline my admin, implement a more consistent marketing strategy, and refocus my website and communications.

As my business has grown, so has the support. I now have a dedicated VA managing my diary and administrative tasks and an OBM providing strategic operational support. They oversee delivery, manage systems, and bring real structure to the way I work.

I wholeheartedly recommend JVA to any business owner who needs calm, capable, and committed support to help them move forward with confidence.

Warren Larkin Associates Ltd

Kelly has been a godsend! She is proactive, thoughtful and professional at all times. In the few months we have been working together, she has become an invaluable member of our team and has helped me to achieve greater productivity. It’s great when our clients are complementary about Kelly’s efficiency and personal style. She is a great ambassador for our company and brand.

Safeguarding Together

When I spoke to Kelly, she demonstrated a comprehensive understanding of my requirements and quickly identified one of her associates with the skillset required to meet my needs.

Netty’s support has been exceptional during the setup of my business. Netty has evidenced a wealth of knowledge, professionalism, flexibility and ability to work independently. Her support has provided me not only with the practical support I needed to get tasks done but also with confidence that I have all the support I will need to allow me to focus on service delivery. Netty has proven to be trustworthy, patient and a pleasure to work with. I hope to continue to access Netty’s services more and more as my business develops and grows.